Help
How to use Lucid.
Search short articles by feature, or open a topic below. The Complete User Guide brings every topic together on one page.
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Read the Complete User Guide for all workflows in one page.
15 help articles found.
Getting started
Getting started
Home is where you ask a question. Discover searches the catalog by product or brand.
Discover, Compare, and Formula Decoder stay available without an account. My Products, Routine, Insights, saved records, and a custom question for Lucy ask you to sign in.
Discover and compare
Formula Decoder
Paste an ingredient list to explore its recorded ingredients. When label-photo reading is available, a signed-in person may choose a separate ingredient-label image and consent to sending it through Lucid to an external AI service provider for text extraction.
Lucid does not save the original label image. Review and correct the returned text before using or saving an analysis; a label photo does not verify a product formula. Private journal photos are never sent for this reading.
Compare
Compare starts with two products and can add a third and a fourth. You can also paste ingredient lists.
Shared and different ingredients come from the recorded formulas. A share link is offered when those records can be shared.
Scan barcode
Preview guidance · this feature is in the unreleased Lucid candidate and may not be on the public site yet.
Scan a package barcode or enter its digits on Discover or Add product. Lucid checks its own records first, then permitted barcode sources including Open Beauty Facts. A suggested brand, name, size, or image is an identity lead: confirm the package, variant, and market before using it. A barcode does not verify the ingredient list or formula.
If a record is missing, partly filled, ambiguous, or temporarily unavailable, search by name, retry, or enter the name and package details yourself. The barcode remains available for a manual submission. Lucid does not silently link an uncertain code to a published product or fill unknown ingredients.
Find Twins
Preview guidance · this feature is in the unreleased Lucid candidate and may not be on the public site yet.
Find Twins compares listed ingredient names for products with a usable sourced ingredient list, role, and market. Source-preview lists can participate, but they have not been reviewed as Lucid formula records. Results show shared and differing names within a bounded search.
Ingredient overlap does not establish equal concentration, effect, safety, or suitability. If a product lacks a usable list or no match meets the overlap rules, Lucid explains that and you can compare recorded lists directly.
Brand country
Preview guidance · this feature is in the unreleased Lucid candidate and may not be on the public site yet.
When recorded, a flag and country name show the catalog brand-registry country. The registry entry has not been independently verified by Lucid. It does not state where a product was manufactured or sold.
An unknown or invalid country stays Not recorded with a globe symbol. Check a brand or package source if the country matters to your decision.
Your workspace
Routine
Routine requires an account. Today shows the current routine. Calendar records routine check-ins and can open the private day journal for the selected date. Edit plan changes order and timing. History keeps earlier versions. The orbit view draws the current routine around products still waiting.
Products on a routine come from My Products. Account can show or hide routine streaks.
Daily check-ins and private journal
Preview guidance · this feature is in the unreleased Lucid candidate and may not be on the public site yet.
When the day journal is available, sign in to record how your skin feels, write a note, or add an optional photo. Home and the Routine calendar open the same dated entry. Skipped and missing days do not count as observations, and Lucid does not judge changes or causes.
Journal photos are saved to your private Lucid account and can be opened on another device after sign-in. Choose a JPEG, PNG, or WebP smaller than 10 MB. You can replace, download, or remove a photo from its day entry. Journal photos are not analyzed by Lucy.
Earlier device-only photos stay in that browser until you choose Move local photos to my private account in Account settings. An existing account photo for the same date is not overwritten. The Account JSON export includes photo metadata, not photo files; download each photo separately. Delete Lucid data removes account journal photos and device-only photos in the browser where you perform deletion.
Weather context
Preview guidance · this feature is in the unreleased Lucid candidate and may not be on the public site yet.
When weather is enabled in Insights, current conditions can add context to your day. Lucid can use an approximate area from network metadata, a city you enter, or browser location only after you grant that permission. You can turn weather off or use a city instead.
Weather may be unavailable when the service is off or a lookup fails. Your product and routine Insights remain available. Weather context does not diagnose your skin or explain why it feels a certain way.
Shelf
Your shelves, on My Products, group saved products. A shelf name must be unique and 1–60 characters. You can archive a shelf and restore it later.
Shelf search currently does not accept photo uploads. Search for a product by name or barcode, then confirm its identity before adding it.
My Products
My Products is the signed-in collection. The page reads Your collection. Add a product from the finder, and switch between cards and list.
A saved product can be marked using, owned, backup, or archived, and it can keep a use-by reminder. From the same page you can place it in the current routine.
Lucy
Lucy
Lucy answers questions about skincare, ingredients, and Lucid. Signed in, she can open Lucid pages, count saved products, and list the use-by reminders you recorded. Guests can use the suggested questions. A custom question asks you to sign in, and private records are not read before that. If something in Lucid is not working, tell Lucy. She can offer to file a problem report, and it is not sent until you confirm. Lucy does not analyze private journal photos.
Lucy is AI and can get things wrong. Her tips are general skincare info, not medical advice.
For some medical, pregnancy, and emergency questions Lucy shows a fixed safety note instead of a generated answer. She does not diagnose, treat, or give medical advice.
Just so you know, this is general info, not medical advice, and Lucy can make mistakes. Check with a doctor or pharmacist before trying it, especially if you're pregnant, nursing, on medication, or asking for a child. In an emergency, call 911 or Poison Control at 1-800-222-1222.
Account and privacy
Account and sign-in
Sign in from the toolbar. Account holds appearance, routine streaks, profile, the assistant name, reminders, and email choices. Sign out is on that page.
The account menu also opens notifications and what has changed. Account includes Report a problem.
Privacy, data deletion, legal, and copyright requests go to operations@theanvaira.com.
Privacy and deleting your data
The Privacy Policy and Terms describe how information is handled. The points below explain the controls available in Lucid.
Privacy, data deletion, legal, and copyright requests go to operations@theanvaira.com.
On Account, Your Lucid data can download a JSON file of Lucid data and a CSV of routine history.
The JSON export includes journal photo metadata, but not the image files. Download each account photo from its day entry. Earlier photos kept only in this browser are not included in the account export.
Delete Lucid data asks you to review what will be removed, type DELETE LUCID, and then confirm. That removes Lucid data from this browser and, when cloud sync is connected, the cloud workspace and separately saved private records. It does not delete your Shopify account, orders, or payments.
Questions you ask Lucy while signed in are included in the JSON download, and Delete Lucid data removes them. Questions asked while signed out aren't linked to an account. To ask about those, email operations@theanvaira.com.
A stored diagnostic trail for this account is removed with Delete Lucid data.
Report a problem
Open Report a problem on this page, on Account, or beside a page that could not load. You can also tell Lucy that something in Lucid is not working. She can file a report from your words, and nothing is sent until you confirm.
Write a short description. A category is optional: page, scan, sign-in, Lucy, account, or something else.
Sending attaches a short diagnostic trail from this Lucid session: the pages you opened, a control’s role, id, and label, a failed or slow request path with its status and duration, a script error, a slow load, and a Lucy request id. It does not include what you typed, what you said to Lucy, photos, emails, or sign-in secrets. The confirmation shows a diagnostic ID. The description you confirm is stored with that trail.
Send feedback is the longer form. It also attaches the release, route, viewport, and enabled features. Notes, routines, orders, and identity details are not attached automatically.
You can also write to operations@theanvaira.com.