Report a problem

Open Report a problem on this page, on Account, or beside a page that could not load. You can also tell Lucy that something in Lucid is not working. She can file a report from your words, and nothing is sent until you confirm.

Write a short description. A category is optional: page, scan, sign-in, Lucy, account, or something else.

Sending attaches a short diagnostic trail from this Lucid session: the pages you opened, a control’s role, id, and label, a failed or slow request path with its status and duration, a script error, a slow load, and a Lucy request id. It does not include what you typed, what you said to Lucy, photos, emails, or sign-in secrets. The confirmation shows a diagnostic ID. The description you confirm is stored with that trail.

Send feedback is the longer form. It also attaches the release, route, viewport, and enabled features. Notes, routines, orders, and identity details are not attached automatically.

You can also write to operations@theanvaira.com.

Read more in the Complete User Guide